Hiring Freshers || Customer Care Executive

Jyoti Placements Service

0 - 3 Years
6 Openings
1.5 - 3.0 Lac/Yr
Chennai
Posted today
Face-to-Face interview

Key Skills

Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication

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Job Description

Handle customer complaints provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

Identify and assess customers' needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts.

Manage large inbound calls.

Provide accurate, valid and complete information by using the right methods/tools.

Follow communication procedures, guidelines and policies.

Take an extra mile to engage customers.

Strong phone contact handling skills and active listening.

Ability to multitask, prioritizes, and manages time effectively.

Customer orientation and ability to adapt/respond to different types of characters.

Proven customer support experience is an added advantage.

Experience
0 - 3 Years
No. of Openings
6
Education
Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Vanagaram, Chennai, Tamil Nadu 600095.

About Jyoti Placements Service

Jyoti Placements is a placement agency with its registered office in BASANTPUR (SIWAN,BIHAR India). Our company is engaged in providing placement services like placement consultancy, business field consultancy, HR consultancy, recruitment consultancy, security services, training & development services, and cash management supporting services to various organizations. Apart from this, we provide reliable career consultancy to the job seekers.