Customer Support Representative (Full Time)

HPS Lab Designs

0 - 3 Years
6 Openings
1.8-2.5 Lac/Yr
Bhopal
Face-to-Face interview

Key Skills

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Job Description

Job Title: Customer Support Representative

Company: Ajjas Safety Device

Location: Bhopal, Madhya Pradesh

About Us:

At Ajjas, we are on a mission to make the world a safer place. Our cutting-edge technology and innovative solutions are changing the game in safety and security. Join us in Bhopal, where we are at the forefront of IoT and safety innovation.

Responsibilities:

As a Customer Support Representative, you will be a key player in our mission to provide top-notch support to our valued customers. Your responsibilities will include:

*Providing exceptional support to our customers through calls, emails, and messages, ensuring a delightful experience with Ajjas Safety Device products.

*Mastering the art of troubleshooting technical issues, offering quick and effective solutions.

*Guiding customers through device setup and usage, making sure they get the most out of our products.

*Maintaining meticulous records of customer interactions to enhance service quality.

*Collaborating with cross-functional teams to resolve complex issues and ensure a seamless customer experience.

*Delivering professional and empathetic communication with customers, leaving a lasting positive impression.

*Assisting with post-sales activities and actively identifying opportunities for improvement in our processes.

*Staying up-to-date on Ajjas Safety Device products and industry trends, allowing you to be an expert in the field.

Benefits:

At Ajjas Safety Device, we value our employees and offer a competitive compensation package, including:

Salary: Competitive salary ranging from Rs. 1,84,000 to Rs. 2,25,000/- LPA, based on skills and interview performance.

Medical Coverage: Mediclaim worth Rs. 2 lac after completion of the probation period, ensuring your well-being.