Direct Walk-In For Customer Support Executive (Female Only)

ETH Infra Pvt Ltd

Role Description

This is a full-time on-site role for a Customer Support Associate at ETH INFRA in Delhi, India. The Customer Support Associate will be responsible for providing customer support, enhancing customer experience, handling customer service inquiries, participating in sales activities, and conducting training sessions.

We highly encourage female candidates to apply.

Roles & Responsibilities:

-Address and resolve customer service inquiries with professionalism and empathy.

-Collaborate with sales teams to support lead conversions and customer onboarding.

-Conduct and participate in training sessions aimed at improving customer interactions and product knowledge.

-Continuously improve service protocols to align with customer needs and market trends.

Qualifications

-Customer Support, Customer Experience, and Customer Service skills

-Excellent communication and interpersonal skills

-Problem-solving and conflict resolution skills

-Ability to work well in a team

-Experience in the Real Estate industry is a plus

-Bachelor's degree in Business Administration or related field

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  B.A, B.Com, B.Sc

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  2nd Floor, 201, opposite Metro Pillar No. 218, near Paschim Vihar, New Multan Nagar, Delhi, 110056