Customer Support Executive - Delhi (female)

E-Square Alliance Private Limited

We are looking to hire an experienced Female Customer Support Executive, having excellent communication skills and a positive attitude towards work. She must have minimum 1-year experience in customer support/customer service.

We prefer Delhi, Noida, Gurgaon, Ghaziabad & Faridabad suburbs-based candidates for this job role.

Roles and Responsibilities:

Candidate will be responsible to attend the clients queries by Call/Email

Maintain client relations to build an excellent reputation for service and produce repeat business

Understand client needs and tailor solutions to meet their specific requirements.

Timely revert to clients/customers without any missing information

Inform potential clients about the company's product and services.

Strong phone contact handling skills & Active Listening

Good negotiating and convincing skills

Maintain and update customer databases

Desired Candidate Profile:

Should have experience as client service executive (min 1 years)

Excellent verbal and written communication skills in English - Hindi (both language)

To ensure service is prompt, polite and professional standards are kept.

Can learn new things quickly

Good knowledge of MS Office (Excel)

Good typing speed on keyboard

Positive attitude

About Company:

Since 2002, E-Square has been liked and preferred by most of the industries worldwide because of their user friendliness & innovative designs of Lockout Tagout energy isolation devices.

Our services include site surveys, orientation program, developing lockout programs, drafting policy & procedures, assessing and supplying the right kind of lockout devices, machine specific procedures, training, audits, certifications, gap analysis, developing internal loto trainers, MSP developing software, etc

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Higher Secondary, Secondary School, Diploma, Professional Degree, B.A

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  E-Square Alliance Pvt. Ltd., 512, New Delhi House, Barakhamba Road, New Delhi - 110001