Customer Support Executive - Delhi (female)

E-Square Alliance Private Limited

We are looking to hire an experienced Female Customer Support Executive, having excellent communication skills and a positive attitude towards work. She must have minimum 1-year experience in customer support/customer service.

We prefer Delhi, Noida, Gurgaon, Ghaziabad & Faridabad suburbs-based candidates for this job role.

Roles and Responsibilities:

• Candidate will be responsible to attend the clients queries by Call/Email

• Maintain client relations to build an excellent reputation for service and produce repeat business

• Understand client needs and tailor solutions to meet their specific requirements.

• Timely revert to clients/customers without any missing information

• Inform potential clients about the company's product and services.

• Strong phone contact handling skills & Active Listening

• Good negotiating and convincing skills

• Maintain and update customer databases

Desired Candidate Profile:

• Should have experience as client service executive (min 1 years)

• Excellent verbal and written communication skills in English - Hindi (both language)

• To ensure service is prompt, polite and professional standards are kept.

• Can learn new things quickly

• Good knowledge of MS Office (Excel)

• Good typing speed on keyboard

• Positive attitude

About Company:

Since 2002, E-Square has been liked and preferred by most of the industries worldwide because of their user friendliness & innovative designs of Lockout Tagout energy isolation devices.

Our services include site surveys, orientation program, developing lockout programs, drafting policy & procedures, assessing and supplying the right kind of lockout devices, machine specific procedures, training, audits, certifications, gap analysis, developing internal loto trainers, MSP developing software, etc

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  B.A, Diploma, Higher Secondary, Professional Degree, Secondary School

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  E-Square Alliance Pvt. Ltd., 512, New Delhi House, Barakhamba Road, New Delhi - 110001