Urgent Opening For Customer Support Executive

Cynosure Corporate Solutions

1 - 5 Years
3 Openings
Not Disclosed
Chennai
Telephonic interview

Key Skills

Communication Product Knowledge Computer Literacy Customer Handling

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Job Description

Key Responsibilities:

Conducting outbound calls to potential customers and educating them about our home services.

Building and maintaining a strong relationship with customers by providing excellent service and addressing their needs.

Keeping track of customer inquiries and following up on leads to ensure a high conversion rate.

Identifying potential clients and generating leads through market research and networking.

Meeting daily, weekly, and monthly sales quotas.

Assisting customers in scheduling appointments and resolving any issues they may have.

Maintaining accurate records of calls and sales in our CRM database.

Collaborating with the sales team and providing them with customer feedback to improve our services.

Requirements:

High school diploma or equivalent.

1 years of experience in a similar role, preferably in the home services industry.

Strong communication and interpersonal skills.

Ability to persuade and influence customers.

Proficient in using CRM tools and MS Office.

Good negotiation and sales skills.

Organized, self-driven, and able to work in a fast-paced environment.

Bilingual candidates are preferred.

Experience
1 - 5 Years
No. of Openings
3
Education
Professional Degree
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Cynosure Corporate Solutions

Cynosure Corporate Solutions is a name that has been winning the trust of clients for years through its organized operations. We are providing recruitment and consulting services under one roof. Ours is a Chennai (Tamil Nadu, India) based human resource management company, specialized in providing services of a placement agency including HR consultant, training services, domestic placement and recruitment consultant. In addition to this, we provide career consultancy to candidates and services for work at home. Also, we render solutions for human capital management through a scientific approach. Owing to our well-organized database of the technical & non-technical job-openings and job-seekers, we help organizations in finding suitable talent.