Urgent Requirement For Customer Support Executive

  • icon job experience 0 - 3 Years
  • icon job opening 60 Openings
  • icon salary 0.8-1.5 Lac/Yr
  • icon job location Moti Nagar Delhi
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Service Customer Care Customer Support

Job Description

Roles & Responsibility

. Answer customer inquiries and resolve issues by maintaining a positive and professional demeanour.

Researching required information using available resources.

Handling and resolving customer complaints regarding product sales to customer service problems.

Provide product and service information.

Processing forms, orders, and applications requested by the customers.

Identifying, escalating priority issues and reporting to the management as needed.

Following up complicated customer calls where required.

Completing call notes and call reports as necessary and updating them in the CRM.

Obtaining and evaluating all relevant data to handle complaints and inquiries.

Documenting details of comments, inquiries, complaints, and actions taken.

Managing administration, communicating and coordinating with internal / external departments.

Other duties as assigned
  • Experience

    0 - 3 Years

  • No. of Openings

    60

  • Education

    Higher Secondary

  • Role

    Customer Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Conwar Hire Services

At Conwar Hire Services, integrity is our cornerstone. We operate with the highest ethical standards, maintaining confidentiality and privacy in all our interactions. You can trust us to handle your sensitive information with the utmost care and professionalism. We are specialize in Employment Agency and HR Services.
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