Hiring For Customer Support Executive

CNH

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

Handling customer queries and managing customer cordination

Approach all queries with customer centric attitude

Manage data and MIS reports

Offering exceptional customer service and satisfaction

Help build and improve processes

Adhere to set standards of TAT and SLA

Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

1. Min 1 to 3 years experience in a customer support role

2. Can handle voice and non-voice process (chat, email, phone)

3. Excellent interpersonal skills

4. Excellent written and oral communication skills in English and Hindi

5. A quick learner

6. Ability to make high quality decisions & Multi task.

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  Professional Degree

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office