: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process)
- Sector 127, Noida
- BPO
: Full-Time
: Under Graduates/Graduates
:
Fresher (Graduates)
UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales)
:
Versant score should be more than 4
Basic telephonic etiquettes and customer skills
Candidate should be able to communicate in English and Hindi
Customer-focused and attentive
:
Answers inquiries by clarifying desired information
Determines requirements by working with customers
Resolves problems by clarifying desired information
Cross-sell and upsell products/services
1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off
2. Direct walkin interview process
:
Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre)
:
Updated CV
Aadhar card
This is a customer-centric role with a focus on telephonic communication and customer service.
Candidates should possess the required language skills and be customer-focused.
Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.
Posting by:
Harshit Juneja
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