Job Description

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process)

- Sector 127, Noida

- BPO

: Full-Time

: Under Graduates/Graduates

:

Fresher (Graduates)

UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales)

:

Versant score should be more than 4

Basic telephonic etiquettes and customer skills

Candidate should be able to communicate in English and Hindi

Customer-focused and attentive

:

Answers inquiries by clarifying desired information

Determines requirements by working with customers

Resolves problems by clarifying desired information

Cross-sell and upsell products/services

1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off

2. Direct walkin interview process

:

Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre)

:

Updated CV

Aadhar card

This is a customer-centric role with a focus on telephonic communication and customer service.

Candidates should possess the required language skills and be customer-focused.

Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.

Posting by:



Harshit Juneja

./ - +
  • Experience

    0 - 3 Years

  • No. of Openings

    100

  • Education

    Any Bachelor Degree

  • Role

    customer support executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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