Customer Support Executive

Bridge Consultants

Location: NOIDA

Salary: Up to 20,000 in-hand- 25,000 in hand

Job Type: Full-time

Job Description:

We are looking for enthusiastic and dedicated Customer Support Executives to join our team at Startek for Flipkart Hyperlocal. This is a blended process with 80% chat and 20% voice support. The ideal candidate will have excellent communication skills, a typing speed of 30 WPM with 90% accuracy, and a passion for delivering exceptional customer service.

Responsibilities:

Provide timely and effective customer support through chat and voice channels.

Resolve customer inquiries and issues related to Flipkart Hyperlocal services.

Maintain high accuracy and professionalism in communication.

Ensure a positive customer experience with quick resolution.

Meet set targets for chat response time, quality, and customer satisfaction.

Requirements:

Minimum typing speed of 30 WPM with 90% accuracy.

Strong verbal and written communication skills in English.

Previous customer support experience is a plus.

Ability to multitask effectively and stay calm under pressure.

Flexibility to work in a blended environment (80% chat, 20% voice).

Must be willing to work on Starteks payroll.

Benefits:

Work with a reputed company (Flipkart Hyperlocal).

Opportunity for growth and development.

Interested candidates, please apply now!

Contact us :- +

• Experience

  0 - 3 Years

• No. of Openings

  100

• Education

  Professional Degree, B.A, B.Com

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  noida