Customer Support Executive (Hindi/English Speaking)

Rent A Cab

We are hiring a Full-time Customer Support Representative to work in Day shift or in Night shift.

Key responsibilities areas:

- Ensure clients are serviced correctly and professionally

- Handling inbound calls, Whatsapp and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives quickly and proactively.

- Escalating customer feedback as required.

- Working with various internal teams to ensure prompt and accurate processing.

Skills & Abilities required:

- Minimum 1 year of relevant experience in a customer service role.

- You possess excellent interpersonal as well as written and verbal communication skills.

- Excellent at excel / Google spreadsheet

- Ability to multi-task, prioritize, and manage time effectively

- Coordinate with teams to make sure that we provide accurate information to the customer

Working days : 6 working days with 1 day-off which may be during week

Experience : 1-6 years

Mandatory Language Fluency : English, Hindi

Day Shift (non changing): 9 am - 7 pm

Night Shift (non changing): 7pm - 7am

Salary: INR .00 - INR .00 per month

Email: info [@] goicar [.] in

Call: Nine 8 Six 0 Two 4times9 Zero

• Experience

  0 - 6 Years

• No. of Openings

  2

• Education

  Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

• Role

  Customer Support Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office