Customer Support Engineer

varad automation and robotics pvt ltd

Education

Diploma/Bachelors Degree in electrical/Electronics/Instrumentation(Preferable)

MS-CIT (For basic computer knowledge) Certification is not mandatory.

Requirements

Good Verbal and Written communication skill

Must have basic panel wiring knowledge

Willing to go On-site

Driving license is mandatory.

Roles & Responsibilities

Conduct machine trials.

Prepare trial reports and other Customer Support process documents.

Diagnose and troubleshoot technical issues either by taking remote access or by visiting customer place.

Communicate clients via call, E-Mail, SMS.

Properly escalate unresolved issues to appropriate internal teams.

Resolve customer issues in timely and accurate manner.

Note: - Only Male candidates are applicable.

Freshers can also apply.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Diploma, B.E

• Role

  Customer Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office