SR. Customer Support Engineer

  • icon job experience 3 - 4 Years
  • icon job opening 2 Openings
  • icon salary 2.3-3.8 Lac/Yr
  • icon job location Rajkot
  • Face-to-Face interview Face-to-Face interview
Key Skills

Hardware & Software Knowledge Knowledge Of Server Firewall Management Installation IT Product Knowledge Customer Support Engineer

Job Description

Post: SR. Customer Support Engineer

Experience: Minimum 3 years

Salary: 20K 30K

Qualification: BCA/MCA/BE/Diploma

Location: Rajkot

Timings: 9 am - 7pm

Skill requirement: Sound Computer Hardware and software knowledge

Adequate Communication Skills and Listening Power

Should have product knowledge in the IT field

knowledge of Server and Firewall management and installation

Responsibilities:-

- Research and identify solutions to software and hardware issues

- Diagnose and troubleshoot technical issues, including account setup and network

configuration

- Guide the clients through to solve their technical issues

- Ensure all issues are properly logged and timely solved.
  • Experience

    3 - 4 Years

  • No. of Openings

    2

  • Education

    Diploma, B.C.A, M.C.A

  • Role

    Customer Support Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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