Customer Support Coordinator

  • icon job experience 0 - 1 Years
  • icon job opening 18 Openings
  • icon salary Not Disclosed
  • icon job location Ranchi
  • Face-to-Face interview Face-to-Face interview
Key Skills

ENGLISH

Job Description

ENGLISH FLUENCY IS MUST

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.
  • Experience

    0 - 1 Years

  • No. of Openings

    18

  • Education

    Higher Secondary

  • Role

    Customer Support Coordinator

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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