Customer Support Coordinator

  • icon job experience 1 - 3 Years
  • icon job opening 4 Openings
  • icon salary 1.5-2.0 Lac/Yr
  • icon job location Mumbai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Good Communication Skill MSOffice Customer Support Coordinator Customer Service Customer Care Customer Relationship Client Relationship Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing

Job Description

Responsibilities of candidates include:

Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Experience

    1 - 3 Years

  • No. of Openings

    4

  • Education

    Higher Secondary, Diploma, Any Bachelor Degree

  • Role

    Customer Support Coordinator

  • Industry Type

    Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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