Customer Support Coordinator

Mark Express Pvt Ltd

1 - 3 Years
4 Openings
1.5-2.0 Lac/Yr
Mumbai
Face-to-Face interview

Key Skills

Good Communication Skill MSOffice Customer Support Coordinator Customer Service Customer Care Customer Relationship Client Relationship Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing

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Job Description

Responsibilities of candidates include:

• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

Experience
1 - 3 Years
No. of Openings
4
Education
Diploma, Higher Secondary, Any Bachelor Degree
Role
Customer Support Coordinator
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office