Customer Support Coordinator

Mark Express Pvt Ltd

Responsibilities of candidates include:

• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  Diploma, Higher Secondary, Any Bachelor Degree

• Role

  Customer Support Coordinator

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office