Customer Support Coordinator

Dikazo Solutions Private Limited

Responsibilities of candidates include:

• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  B.B.A, B.C.A, Any Bachelor Degree, Professional Degree

• Role

  Customer Support Coordinator

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office