Customer Support Coordinator

  • icon job experience 0 - 3 Years
  • icon job opening 10 Openings
  • icon salary 1.3-3.0 Lac/Yr
  • icon job location Lucknow
  • Face-to-Face interview Face-to-Face interview
Key Skills

Excellent Communication Skills Customer Associate Customer Service Advisor Customer Accounts Manager Inbound Process UK Shift

Job Description

Roles and Responsibilities

Responsible for making outbound calls (UK) and regular follow up on leads assigned.

Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Understand the Customer requirements, encourage them to upgrade /renew the packages.

Need to be flexible with UK time zone.

Strictly adhere to the process requirements

Able to achieve deadlines and target as assigned

Responsible for generating Leads and interacting with customers

Desired Candidate Profile

Excellent communication both written and Verbal English

Good interpersonal skills

Ability to think independently and make decisions

Capable of working under pressure

Should be a good Team player.

Eager to learn new things and implement innovative ideas

Persistent and Problem solving abilities

Good skills in computer, especially MS Excel

Organizational and time-management skills

Perks and Benefits

Days- 5 days working

Alternate Saturday & Sunday Fixed Off

Huge Incentives Up to 45k

Team Lunch every quarter

Rewards & Recognition

One side drop Facility Available
  • Experience

    0 - 3 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Coordinator

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Niftel Communications Pvt. Ltd.

Niftel Communications Private Limited began its operations in 2011 and began making a mark in the BPO industry with its expertise, professionalism and winning marketing strategies.
Today we are a multinational business conglomerate that has a firm foothold in the Indian and UK markets. We are now in expansion mode in the valuable US market too to serve new clients in the United States.
Read More...
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