Customer Support Coordinator

Ashayein.com

• Contacting potential or existing customers to inform them about our services using scripts.

• Answering questions about services or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

• Contribute to the team performance by sharing and implementing Best Practice Ideas.

• Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  B.A

• Role

  Customer Support Coordinator

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office