Customer Support Coordinator

  • icon job experience 0 - 3 Years
  • icon job opening 4 Openings
  • icon salary Not Disclosed
  • icon job location Kolkata
  • Face-to-Face interview Face-to-Face interview

Job Description

Zipcartz, an Indian E-commerce company. Shipping to all over India committed to delivering Innovation and Convenience to its customers.

Responsibilities of candidates include:

• Needs to do order Verification's. Answer inbound/outbound calls professionally and provide information about products. Verify/cancel orders, and obtain details of complaints.

• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process order verification.

• Follow up with customer as well as shipping team to ensure the delivery

• Analyse Potential customer & make them future buyers.

**No Sales Target.
  • Experience

    0 - 3 Years

  • No. of Openings

    4

  • Education

    Higher Secondary

  • Role

    Customer Support Coordinator

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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