Customer Support Coordinator

  • icon job experience 0 - 3 Years
  • icon job opening 4 Openings
  • icon salary Not Disclosed
  • icon job location Kolkata
  • Face-to-Face interview Face-to-Face interview

Job Description

Zipcartz, an Indian E-commerce company. Shipping to all over India committed to delivering Innovation and Convenience to its customers.

Responsibilities of candidates include:

Needs to do order Verification's. Answer inbound/outbound calls professionally and provide information about products. Verify/cancel orders, and obtain details of complaints.

Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process order verification.

Follow up with customer as well as shipping team to ensure the delivery

Analyse Potential customer & make them future buyers.

**No Sales Target.
  • Experience

    0 - 3 Years

  • No. of Openings

    4

  • Education

    Higher Secondary

  • Role

    Customer Support Coordinator

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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