Customer Support Coordinator

Conneqt Business Solutions Limited

0 - 1 Years
200 Openings
2.0-2.3 Lac/Yr
Hyderabad
Face-to-Face interview

Key Skills

Good Communication Skills Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Customer Support Coordinator Work From Home

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Job Description

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Any Language

Able to communicate confidently and politely, with good speaking skills.

Awareness on Credit cards.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift

Experience
0 - 1 Years
No. of Openings
200
Education
B.A, B.Arch, B.B.A, B.C.A, B.Com, Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Post Graduate Diploma
Role
Customer Support Coordinator
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About Conneqt Business Solutions Limited

Established in 2004, Conneqt Business Solutions Ltd. headquartered in Bangalore, is a wholly-owned subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), Indias leading business services provider. Top industry analyst Nelson Hall had ranked Conneqt amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.