Customer Support Coordinator

Key Skills

Good English Communication BPO CSE Csa Voice Inbound Outbound Calling Telecaller Work From Home

Job Description

Permanent Work from home

Responsibilities of candidates include:

• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

Candidates should have System laptop this is mandate

>Windows 11 is must

Processor - i3/i5

>For internet-Dongle /wifi/No mobile hotspot

>Minimum internet speed 5 MBPS

Good Communication skills Desired Profile Fluently English and Hindi languages
  • Experience

    1 - 7 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Coordinator

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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