Customer Support Coordinator

I NET SECURE LABS PVT LTD

0 - 2 Years
5 Openings
1.3-2.3 Lac/Yr
Chennai
Face-to-Face interview

Key Skills

Microsoft Excel English Speaking Customer Support Coordinator

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Job Description

Need Freshers(2021 or 2022) for the Customer Support Department

Candidates residing only in and around Arumbakkam, Chennai can apply

Trainee & Internship also can be considerable

Total Requirement : 15 candidates

Responding to customer queries

Responding via mail for received tickets from customers

Solving their issues by calling to them

Solving the technical issues with the help of IT Team

MIS report preparation

Database update related to FAQ, Customer Satisfaction Report

Presenting for weekly meets

Further details pl contact to HRD

Experience
0 - 2 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support Coordinator
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About I NET SECURE LABS PVT LTD

Taking Calls in the Floor
Resolving the Issue raised by the Customer
Making outbound calls for generating appointments for Business Development team
Understand customer needs and requirements.
Should adhere to the policies and procedures laid down by the Client.