Customer Support Coordinator

Shades Of Spring

0 - 1 Years
4 Openings
1.5 - 1.8 Lac/Yr
Face-to-Face interview
Bangalore

Key Skills

Excel English Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive

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Job Description

Selected Candidate's day-to-day responsibilities include:

1. Ensure that our customers remain delighted with our product and service and that our customer retention and repeat purchase rates stay high and continue to grow

2. Work with a talented team as well as individually, via email, phone, live chat, and social media

3. Play a vital role in feeding back what the customers are saying to all areas of the business including operations, tech, brand & marketing

4. Take responsibility for some operational processes . financial recording and order processing

You will be part of the go-to team for our customers to get in touch, for sharing and celebrating in their joys and supporting and rectifying any problems they have.