Customer Support Coordinator

Digiquint Solutions

1 - 4 Years
20 Openings
Not Disclosed
Face-to-Face interview
Bangalore

Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive Work From Home

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Job Description

 Inbound calling for customer service.

 Identify and assess customers’ needs to achieve satisfaction.

 Build sustainable relationships and trust with customer accounts through open and

interactive communication.

 Provide accurate, valid and complete information by using the right methods/tools.

 Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

 Keep records of customer interactions, process customer accounts.

 Follow communication procedures, guidelines and policies.

 Take the extra mile to engage customers.

Experience
1 - 4 Years
No. of Openings
20
Education
Higher Secondary
Role
Customer Support Coordinator
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About Digiquint Solutions

Digiquint Solutions helps their clients with customized campaign plans to reach their organizational requirements and campaign goals. Digiquint social media quality survey reports and consumer research analytics with Social media metrics and BigData give you a comprehensive understanding that will help us plan, construct, implement & track your digital marketing and social media branding campaigns to reach target audiences for measurable goals which we want to achieve.