Customer Support Coordinator

Job Description

Job Role - Customer Service Executives

• Managing Customer Communications - QRC (queries, requests & complaints), inbound and outbound service calls/emails

• Should have zeal to service customers - responsibly provide positive customer experience

• Excellent verbal and writing skills - language proficiency required in English & Hindi

• Ability to understand customer communications and problem-solve

• Basic computer skills

• Insurance background is an added advantage

• Flexible to work in shifts

• Minimum Qualification – Graduate

• Preferably with relevant work experience of 1 year.

Work Location - Airoli, Mumbai

Working - 6 days a week
  • Experience

    1 - 2 Years

  • No. of Openings

    50

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Coordinator

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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