As a Customer Support Coordinator, you will play a critical role in managing
assignments and projects from initiation to completion. Your responsibilities will
include student communication, resource allocation, progress monitoring, and ensuring
high-quality, timely project delivery. The ideal candidate will have a basic
understanding of various academic assignments, including essay writing, report writing
and literature review, primary/secondary data analysis, thesis and dissertation writing,
research papers and statements of purpose, case studies and Q&A-based assignments
Key Responsibilities:
Communicate with students to understand their requirements
Provide regular updates to students about the progress of their assignments
Assign tasks to suitable writers from the database based on project requirements
Monitor project progress and ensure writers meet deadlines
Set budgets with students and manage all payment transactions
Ensure assignments meet academic standards and student expectations
Implement student feedback and convey modifications to writers.
Maintain detailed records of ongoing projects for seamless tracking.
Collect student feedback/reviews on the companys Google account post-project
completion.
Undertake additional operational tasks to support the companys objectives.
Experience
0 - 2 Years
No. of Openings
5
Education
B.B.A, B.Com
Role
Customer Support Coordinator
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Unit no. 4008, Gate number 2, Pannalal Compound, Bhandup Industrial Estate, LBS Marg, Bhandup West.
0 - 2 Years
5 Openings
1.8-2.5 Lac/Yr
Face-to-Face interview
Similar Jobs
