Customer Support Associate

TECHNO-INFOSEC

Respond to customer inquiries and complaints via phone, email, and chat in a timely and professional manner

Provide accurate information about products and services to customers

Resolve customer issues and complaints in a timely manner and escalate issues to the appropriate team members when necessary

Document customer interactions and maintain accurate customer records

Continuously strive to improve customer satisfaction and retention rates

Work collaboratively with other team members to achieve team goals and objectives

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Higher Secondary, Secondary School

• Role

  Customer Support Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office