Customer Support Associate

Sri Vedatraye Developers

 Sourcing new sales opportunities through inbound lead follow-up

and outbound cold calls.

 Convince/encourage clients for site visit.

 Generate sales leads.

 Attending Customers, Presenting the Project Specifications and

addressing their queries.

 Interact with clients to determine business requirements.

 Maintain potential customer data bank and keep in touch with the

customers periodically.

 Maintain good relationship with customer and promote the on-going

and future projects uniqueness.

 Capable in handling inbound and outbound calls and explain about

the project.

 Handle grievances to preserve the company s reputation.

 Go the extra mile to meet sales quota and facilitate future sales.

 Keep records of calls and sales and note useful information.

 Outstanding negotiation skills with the ability to resolve issues and

address complaints.

Desire Candidate Profile:

 Proven track record of successfully meeting sales quota preferably

over the phone.

 Should have a proven track record in inbound and outbound in B2C

Sales.

 Must be highly energetic, self-motivated.

 Outstanding negotiation skills with the ability to resolve issues and

address complaints.

 Any Graduate/Post Graduate with minimum years of experience

in inbound and outbound calls Direct Sales in Residential Plotting

and Residential Real Estate.

 Proven ability to generate the sale leads through Outbound and

Inbound calls.

 Outgoing and energetic attitude, Good listening skills, Multi -

tasking ability, Excellent problem - solving capabilities, Computer

experience

 Possess good communication and interpersonal skills.

 Must be fluent with the local language.

 Must have sound Oral and Written Communication skills.

 Languages Known: Telugu (Mandatory), English (Mandatory), Hindi

(Mandatory).

• Experience

  1 - 2 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  Customer Support Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office