Customer Support Associate
Paramaguru Fitness

  • icon job experience 1 - 3 Years
  • icon job opening 4 Openings
  • icon salary 1.5 - 1.8 Lac/Yr
  • icon job location Kilpauk Chennai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Managing Incoming Calls Building Relationships Good Customers Relationships Customer Support

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Job Description

Respond to customer queries in a timely and accurate way, via phone, email, or chat

Identify customer needs and help customers use specific features

Update our internal databases

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers

Gather customer feedback

  • Experience

    1 - 3 Years

  • No. of Openings

    4

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Associate

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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