Customer Support Associate

Paramaguru Fitness

Respond to customer queries in a timely and accurate way, via phone, email, or chat

Identify customer needs and help customers use specific features

Update our internal databases

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers

Gather customer feedback

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  Any Bachelor Degree

• Role

  Customer Support Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office