Listening to customer's concerns and handling complaints and returns
Giving detailed explanations of services or products
Working with a sales team to create better methods to address customer complaints
Providing product and service support or technical support to customers
Cab facility available for night shifts (25 km radius)
Weekly five days of work and two days off (Rotational Week off)
Qualification
Any Graduate
Skills required
Excellent English communication Good communication skills and writing proficiency in French Ability to interact with people and handle situations
CTC
Up to 5 LPA (depending on skills and experience)
Eligibility
Willing to work from office/home
Willing to do night shift - 6:30 pm - 6:30 am
Location
Kochi/ Work From Home
- Experience0 - 3 Years
- No. of Openings80
- EducationProfessional Degree, Post Graduate Diploma, M.A, M.B.A/PGDM, M.Com
- RoleCustomer Support Associate
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Home
- Face interview locationTrinitySkillworks TVM