Customer Support Associate

Impact HR & KM Solutions

0 - 1 Years
1 Openings
0.9-1.3 Lac/Yr
Nashik
Posted 25 days ago
Face-to-Face interview

Key Skills

Average English Hindi Will Work

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Job Description

Respond to customer inquiries

CSAs answer questions via phone, email, live chat, and social media. They provide information about products and services, and guide customers through processes.

Resolve customer complaints

CSAs address and resolve customer complaints or concerns in a professional and timely manner.

Focus on customer needs

CSAs focus on the individual needs of each customer and recommend the appropriate service.

Maintain company product knowledge

CSAs maintain a high level of company product knowledge to effectively answer customer queries.

Experience
0 - 1 Years
No. of Openings
1
Education
Higher Secondary, Any Bachelor Degree
Role
Customer Support Associate
Industry Type
Advertising / MR / PR / Events
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner

About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.