Customer Success Manager (part Time,Open For Dual Employmet Too)

Job Description

Hire, train and guide Customer Success Advisors(CSA) to meet expected goals.

Set monthly CSA goals and measure results vs. goals.

Build and maintain strong customer relationship by providing excellent customer service.

Identify performance improvement areas and provide recommendations.

Communicate CSA performance levels including areas of concern to management.

Develop action plans for improving CSA performance.

Follow all company and safety guidelines and policies.

Develop business improvement initiatives based on current market trends and competitors.

Manage CSA's to achieve company goals and objectives.

Experience in team handling at Insurance industry will be an added advantage.

Current Agency team managers from Insurance industry are still permitted to work a second part-time job with us.
  • Experience

    1 - 7 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Customer Success Manager

  • Industry Type

    Export - Import / Trading

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Part Time

  • Work Location Type

    Work from Home

About Amfyn

Homegrown designers, boutiques, and small-scale textile producers are fighting an uphill battle to survive while providing superior designs and quality compared to their multinational competitors in India as multinationals move into the country's market in all areas of fashion.
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