Customer Success Manager

Key Skills

Interpersonal Skills Relationship Management Problem-solving Decision-making Skills Time Management Teamwork Management Ability Customer Success

Job Description

We are Code of Duty Innovations, a young technology startup (just turned 4 years old), and the proud creators of Askerbot and Ryng - which are high-traffic business-critical enterprise-grade customer engagement platforms servicing millions of transactions a month. We have a small and close-knit team, and we’re in the process of building a team of committed, creative, and skilled employees.

We value attitude over knowledge, although both are very valuable. We believe that if you’ve got the right attitude, we can take the effort to teach you what we know and also give you the opportunity to learn beyond even our boundaries while you are in our employ. However, As you deal with client's, we want you to posses strong communication and interpersonal skills to keep our core values.

Qualifications:

Developing and managing a portfolio of Key Accounts

Build long term relationships with clients

Build strategies with the team to increase product adoption with clients

Be part of the product road map discussion and contribute towards product evolution

Acquire a thorough understanding of key customer needs and requirements
  • Experience

    1 - 2 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Success Manager

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Code of duty Innovations

We are a group of relentless innovators with expertise in software and electronics hardware development. Currently, we are known as the pioneers behind Askerbot, a voice call and SMS powered campaign assistant, that may soon go sentient.
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