Customer Success Executive

Browntape Technologies Pvt. Ltd.

Being the main point of contact between the company and a number of named accounts

Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support

Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base

Gauge customers levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

Collaborate closely with team members to support renewals and expansion opportunities

What we're looking for :

Prefer undergraduates, graduates or postgraduates

Comfort in a startup environment we move quickly and wear many hats in a dynamic environment

0-2 years experience in Customer Success, Relationship Management, Account Management, or similar role

Good communication skills, and comfortable to speak in English and Hindi

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Diploma, Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed, M.A, M.B.A/PGDM, M.Com

• Role

  Customer Success Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office