Customer Success Associates

SM GROUP

Department: Operations

Designation: Customer Success Associates

Campaign Type: International (Australian)

Name of the Process: Smoke Alarm Solutions (SAS)

Total Number of Openings: 25 #smservices

Role & Responsibilities:

Candidate will be responsible to handle the queries and complaints from Australian customers.

Skills Required:

Excellent Communication skills required in English

The candidate should have good through process

Qualification:

Only Male candidate can apply

Graduate/Undergraduate both can apply

The candidate must have at least 6 months of work experience in an international voice process.

Should be comfortable working in night shifts

Candidate should be from nearby Gurgaon office location

Freshers can’t be considered

Other Info:

5 Days working (with 2 rotational Week offs)

Work From Office - Gurgaon

9 hours of shift through the day (24*7)

Salary

27,000: For less than 6 months of experience

28,000: For candidates having 6-12 months of experience

29,000: For the candidates have more than 12 months of experience

Productivity bonus of INR 180 per working day for all candidate

Quarterly increment of INR 1000 on offered CTC (based on performance).

• Experience

  1 - 2 Years

• No. of Openings

  25

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Customer Success Associates

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office