Customer Service Specialist

Robomantra LLP

0 - 1 Years
10 Openings
Not Disclosed
Gurgaon
Face-to-Face interview

Key Skills

Customer Care Executive Calling Executive Domestic BPO International Sales Manager BPO Telecaller

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Job Description

• Maintaining a positive, empathetic, and professional attitude towards customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support.

Experience
0 - 1 Years
No. of Openings
10
Education
Diploma, Any Bachelor Degree
Role
Customer Service Specialist
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Robomantra LLP

Robomantra is home to the industry's most innovative and integrated business Information Technology (IT) systems for several leading enterprises, including new-age Ed-Tech industry, innovative Farm Club, Healthcare. Robomantra strives to be the driver of futuristic solutions of exceptional value.