Office Assistant ( FLEXIBLE HOURS REMOTE WORK FROM HOME JOB AVAILABLE NOW )

Sykes Enterprises

0 - 6 Years
30 Openings
Not Disclosed
Hyderabad
+9 Bhubaneswar, Punjab, Jhunjhunu, Uttar Pradesh, Uttarakhand, West Bengal, Telangana, Vaishali, Maharashtra Nagar Mumbai
Face-to-Face interview

Key Skills

Customer Service Representative/Call Center/Personal Assistant/Office Assistant Work From Home

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Job Description

We are looking for a customer-oriented service representative.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online , Are you familiar with to undergo the job interview section ?

Experience
0 - 6 Years
No. of Openings
30
Education
B.Sc, Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Post Graduate Diploma
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About Sykes Enterprises

SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries. SYKES differentiated end-to-end service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention. Headquartered in Tampa, Florida, with customer contact engagement centers throughout the world, SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.

We are a company of many perspectives unified by one goal: To help people, one caring interaction at a time. We believe everyone and every interaction matters. With an others first mentality, we serve with thought and heart, owning every moment, working to quickly, simply, and effectively make things better. We listen with our brain and speak from our heart, creating a spirit of trust with our clients and their customers.