Customer Service Representative

  • icon job experience 0 - 1 Years
  • icon job opening 2 Openings
  • icon salary 2.0-2.5 Lac/Yr
  • icon job location Thane
  • Face-to-Face interview Face-to-Face interview
Key Skills

Communication Skills Customer Care Corporate Social Responsibility Telegu Speaking English Speaking Customer Service

Job Description

GENERAL DESCRIPTION

We are looking for a highly motivated, proactive, multitask and organized candidate with attention to details. In Bound -The applicant will handle the Calls from CS Hub of all Region, sending agents, remitters, beneficiaries & India payout agents to be answered. To assist and provide real time updates on status of transactions. Out Bound Call beneficiaries and correspondents to ensure payouts are done immediately. Email -to be responded at the earliest, and ensure that no emails are unanswered. Provide support Ria India Locations and our principle agent head office on managing their credential (Unlock user & password reset). Ready to work on Shift.

JOB FUNCTIONS / RESPONSIBILITIES

Attend incoming call from CS Hub of all regions, Sending agents and remitters, Beneficiary.

Make out going call to the beneficiary & Correspondent to ensure payout are done on time.

Provide support to Ria India locations and our principle agent head offices on managing their credential (Unlock user & Password reset.

Work on unpaid transitions to get it paid.

Monitoring bank deposit transaction are processed timely.

Managing IMPS and NEFT Report received by correspondent.

Rejected & Returned transactions to be updated, especially India IMPS & NEFT. Notify concerned to resend transactions.

Follow up with correspondent for any unpaid transaction (Bank Deposit)

Email to be responded at the earliest, and ensure that no emails are unanswered.

Ensuring customer inquiries and issues are addressed timely and accurately. Also, to check if the entire process is updated into Fx Online accurately.

Investigating and solving customers problems, which may be complex or long-standing that have been passed on or escalated.

Working along with Compliance dept. on getting updates from regulators and implementing them real time, team to be updated on all important regulations.

SKILLS AND ABILITIES

A fluent level of English and Telegu as well as any other language
  • Experience

    0 - 1 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Urgent Requirement For Customer Service Representative

US SOLUTION

  • Location Thane West
  • Experience 0 - 6 yrs
  • Salary 3.0 Lac/Yr
US ShiftIGood Communication SkillsLead GenerationOutbound CallingVoice ProcessEnglish Language

Customer Care Executive (Full Time)

Job Provider Consultancy

  • Experience 0 - 1 yrs
  • Salary 3.3 Lac/Yr
Customer ServiceSalesInternational Call CenterVoice ProcessTelesales

Walk-in For Opening For Customer Care Executive

Callidus staffing solutions Pvt Ltd

  • Experience 0 - 2 yrs
Communication SkillsCustomer HandlingTelecallerBPOSalesCustomer CareService DeskVoice ProcessInbound

Customer Care Executives

Secure Sourcing

  • Experience 0 - 6 yrs
Communication SkillsBasic Computer SkillsTelesales

Customer Services Executive (Full Time)

SA Modern solution

  • Experience 1 - 3 yrs
  • Salary 4.0 Lac/Yr
Customer CareInbound

Urgent Requirement For Customer Services Executive

SA Modern Solution

  • Experience 1 - 2 yrs
Customer CareInbound

Opening For Inbound Customer Service

Meera Enterprises

  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer Care

Hiring For Voice Customer Services Telgu,Tamil,Malayalam,Kannada

Meera Enterprises

  • Experience 1 - 2 yrs
  • Salary 2.0 Lac/Yr
Customer Care ExecutiveDomestic Voice Process

Opening For Customer Service Representative

Conviction HR

  • Experience 0 - 6 yrs
  • Salary 6.5 Lac/Yr
Customer RelationshipOutbound CallingInboundCustomer CallingInbound Voice ProcessInbound ProcessOutbound Sales

Customer Care (full Time)

Jobwala Recruitment

  • Location Thane
  • Experience 0 - 4 yrs
  • Salary 5.5 Lac/Yr
InboundCustomer Service RepresentativeProblem SolvingOutbound Executive

Customer Service Job Graduate Fresher Banking Process

Meera Enterprises

  • Location Thane
  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer Service Representative

Customer Service Tamil Language Candidate Thane Location

Meera Enterprises

  • Location Thane
  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer Service RepresentativeCustomer Service Executive

Customer Service Insurance Sales Process Outbound Process

Meera Enterprises

  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Customer Service RepresentativeOutbound Voice Process

Customer Service Sales and Collection Process Thane Location

Meera Enterprises

  • Location Thane
  • Experience 1 - 2 yrs
  • Salary 3.0 Lac/Yr
Customer Service Representative

Customer Service / Customer Support / Customer Coordination

Prism Manpower Services

  • Experience 2 - 8 yrs
  • Salary 4.0 Lac/Yr
Customer Care ExecutiveCustomer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development ExecutiveCustomer ServiceSales CoordinatorSales Support

Customer Service Representative jobs near by Locations

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it