Customer Service Representative

YRB Solution Inc

1 - 3 Years
1 Openings
2.3 - 3.0 Lac/Yr
Face-to-Face interview
Mumbai

Key Skills

Microsoft Office Communication Skills Customer Care Customer Support Corporate Social Responsibility Work From Home

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Job Description

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Experience
1 - 3 Years
No. of Openings
1
Education
B.B.A, B.C.A, M.B.A/PGDM, M.C.A, Any Bachelor Degree, Professional Degree, Post Graduate Diploma, Vocational Course
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home