Customer Service Representative

Exclusiff Seating Systems

0 - 2 Years
1 Openings
1.3-1.5 Lac/Yr
Mumbai
Face-to-Face interview

Key Skills

Microsoft Office Good Communication Skills Customer Care Customer Support Customer Management Customer Handling Customer Service Representative Client Relationship Customer Relationship

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Job Description

Duties and Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Reporting to the manager on a daily basis

Skills and Qualifications:

Excellent interpersonal and active listening skills

Clear communication skills and a strong command of English, and Hindi, language. Kannada would be a plus point.

Strong attention to detail

Ability to work well in a team

Multitasking skills and good organizational abilities

Ability to work calmly under high-stress situations

Experience
0 - 2 Years
No. of Openings
1
Education
Any Bachelor Degree
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Exclusiff Seating Systems

Exclusiff Seating Systems is one of the leading OEM office solutions companies in India. We design and manufacture seating solutions for the offices of today and tomorrow. Established in 1996 as a 15 employee company with a 2000 sq. Ft. facility we have since grown tremendously and expanded our reach to all over India and beyond.We are headquartered in Mumbai, and our facility includes a 55,000 sq.ft. factory with a production capacity in excess of 25,000 chairs per month. We manufacture all chair components in-house resulting in stock-in-hand and better quality control. This gives us an edge in terms of delivering orders at the customers convenience. Another advantage of doing so is that we can offer a myriad of customization options to suit their requirements.