Customer Service Representative

Key Skills

Communication Skills Customer Care Customer Support Customer Management Customer Handling

Job Description

Dear Candidate

We are hiring for Customer Service Representative- responsibility of an advisor as customer service associate will be to assist your customers end to end, for any queries. High attention to details, accuracy, and quality. Ability to multi-task in usage of different applications and tools.

?Roles and Responsibilities?

? Receiving and placing customer service telephone calls.

? Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.

? Resolving customer complaints, managing database records, drafting status reports on customer service issues.

?Experience & Qualification?- Graduates or Under-graduates with minimum 6 months prior International call center experience preferred

?location?- Koodal nagar, Madurai.

ONSITE ONLY

?Salary?

? For fresher - 12k + incentives

? For exp - 15k + incentives

?? At most 15 days training period and mock call for everyone

?? Salary will not be calculated during training period

?Knowledge or Skills Requirements?

? Communication Skills should be excellent in English

? Customer Service/Recruitment with a BPO

International Call Center Experience

?Shift Timing?- 6:30 AM to PM

Request you to confirm your interest thereby we can schedule for final discussion

Interested candidates can Mail us their CV
  • Experience

    1 - 5 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Nexus Technologies Madurai

It's an Indian company with a competence of IT enabled services that incorporates BPO services and Call center services. Now We are currently servicing Australia.
Read More...
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