Customer Service Representative

  • icon job experience 0 - 1 Years
  • icon job opening 5 Openings
  • icon salary 0.9-1.0 Lac/Yr
  • icon job location Kolhapur
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive Walk in

Job Description

Job Position Customer Service Representative

Location - Kolhapur

Job Description - Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Responsibilities and Duties

Serves customers by providing product and service information and resolving product and service problems.

Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and

explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analysing customer needs.

Prepares product or service reports by collecting and analysing customer information.

Contributes to team effort by accomplishing related results as needed.

Qualifications and Skills

Skills

Customer service

Product knowledge

Market knowledge

Quality focus

Problem solving

Documentation skills

Phone skills

Listening

Resolving conflict

Analyzing information

Multi-tasking

Experience:

Freshers may apply

Experienced candidates will be get salary hike.

Education:

Graduate (Preferred)

Job Type: Full-time
  • Experience

    0 - 1 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Pacific Placements and Business Consultancy Pvt. Ltd.

We Provide Job Placement Services and Assistance to Candidates and Employers. Jobs available in the areas of Kolhapur, Sangli, Satara, Pune, Mumbai, Nashik, Nagpur, Ahmednagar. We not only work in Maharashtra, but also Gujarat, Rajasthan, Karnataka and Goa. We have a very Strong influence in the field of HR in Western India rnrnWe have tie-ups with Hospitals, Hotels, Retailers, Bazaars, Malls, Insurance/Finance Companies, MNC, Private Firms, Institutes, Industries, Shopping Centers, Call Centers, BPO, KPO, Medicals/Chemists, Wholesalers, Auto Showrooms. Job Vacancy available for all designations and posts, according to qualification and experience. Jobs for Experienced and Freshers also.rnrnPacific Placements and Business Consultancy is Currently Maharashtra's Leading HR Consultancy Company and we are expanding in India through our Franchise Opportunity for Business Owners, Salaried and Retired Persons.
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