Customer Service Representative

  • icon job experience 0 - 3 Years
  • icon job opening 5 Openings
  • icon salary 1.0-1.3 Lac/Yr
  • icon job location Kannur
  • Face-to-Face interview Face-to-Face interview
Key Skills

Hindi Fluency English Fluency Customer Service Representative

Job Description

Respond To Inbound Tickets And Queries Of Customers.

Build Lasting Relationships With Customers, And Other Team Members Based On Trust And Reliability.

Understand And Strive To Meet Or Exceed Call Center Metrics While Providing Excellent And Consistent Customer Service.

Meet Department Productivity And Quality Standards.

Establishing New, And Maintaining Existing, Relationships With Customers.

Strive For First Call Resolution And Take True Ownership Of Customer Needs And Issues.

Communicate And Follow Instructions For One Call Customer Resolution.

Deliver Amazing Customer Service Through Effective and Timely Resolution of Various Customer Inquiries and Concerns
  • Experience

    0 - 3 Years

  • No. of Openings

    5

  • Education

    Higher Secondary, Secondary School, Any Bachelor Degree

  • Role

    Customer Service Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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