Customer Service Representative

Aspire Jazp Technologies PVT LTD

Job description

-Respond to inbound tickets and queries of customers.

-Build lasting relationships with customers, and other team members based on trust and reliability.

-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.

-Thrive department productivity and quality standards.

-Establishing new, and maintaining existing, relationships with customers.

-Strive for first call resolution and take true ownership of customer needs and issues.

-Communicate and follow instructions for one call customer resolution.

-Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns

Job Type: Full-time

Salary: ₹13, per month

Benefits:

Paid sick time

Paid time off

Schedule:

Night shift

Rotational shift

Language:

English (Required)

Hindi (Required)

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Diploma, Higher Secondary, Any Bachelor Degree, Vocational Course

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office