Customer Service Representative

Sunshine

Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics.

Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.

JOB RESPONSIBILITIES

The following responsibilities are associated with this job role:

• Assist passengers with self-service check-in kiosks

• Inspect and verify passenger documentation

• Issue boarding passes and reschedule passengers affected by flight interruptions or

cancellations

• Manage passenger baggage processing including handling and fee calculation if applicable

• Assist passengers as needed through arrival and check in processes including support for

passengers with special requirements such as unaccompanied minors (UM), VIP passengers

and passengers needing wheelchair assistance

• Direct passengers through Customs, Immigration, and quarantine as required

• Make public address announcements as required

• Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate

checked bags (cleared through security) are made available for loading upon departure and

delivery to passengers upon arrival

• Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security

requirements

Need more details contact Hr : ( 9647''402''936 )

• Comply with Swissport Standard Operating Procedures (SOP’s)

• Operate computers and specialist equipment such as air-bridge, scanners and airline specific

software

Age : 18 years to 28 years

Qualification: 12th Pass or Above

• Male and Female both can apply.

Communication: Good in Hindi and English

Salary: 21,000/- to 25,000

Need more details contact Hr

• Experience

  0 - 1 Years

• No. of Openings

  76

• Education

  Higher Secondary

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office