Job Description

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams
  • Experience

    0 - 6 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Customer Care Representative (0-6 Years) (Female Only)

Clarity App

  • Experience 0 - 6 yrs
  • Salary 7.0 Lac/Yr
CommunicationHuman Resource InternCustomer RelationshipVoice ProcessCustomer ServiceOutbound CallingInbound Voice ProcessCustomer CallingGood CommunicationEnglish LanguageCustomer SupportOutbound SalesInbound Process

Customer Support Representative (0-1 Years)

AB7 Solutions

  • Location Chennai
  • Experience 0 - 1 yrs
Customer Support RepresentativeDomestic BPOVoice ProcessInboundOutbound CallingEnglish LanguageCustomer SupportCustomer ServiceGood Communication

Customer Care Representative

Arihant Maxsell Tech Pvt LTd

  • Location Chennai
  • Experience 1 - 6 yrs
Customer RelationshipVoice ProcessCustomer ServiceOutbound Calling

Opening For Customer Support Representative

Edutech IT Consulting and HR Services

  • Location Chennai
  • Experience 0 - 1 yrs
  • Salary 4.0 Lac/Yr
InboundOutboundCustomer RelationshipVoice ProcessGood CommunicationTechnical ServicesCustomer Calling

Customer Care Executive

Innovsource

  • Location Chennai
  • Experience 0 - 1 yrs
  • Salary 2.8 Lac/Yr
Customer CareCustomer Service

Customer Support Executives

Innovsource

  • Location Guindy Chennai
  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer ServiceDData Management

Customer Care Executive

Aviware International

  • Location Chennai
  • Experience 0 - 1 yrs
  • Salary 4.0 Lac/Yr
International Call CenterVoice SupportCustomer Care

Customers Service Executive - Careerschool HR Solutions,L2,Landmark - Near Baashyaam Willow Square,Guindy Industrial Estate,SIDCO Industrial Estate,Guindy,Chennai.

Careerschool HR solutions

  • Location Guindy Chennai
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Voice SupportHindi BPODomestic CallingCustomer CareEnglish LanguageVoice ProcessComplaint HandlingCustomer ServiceProblem Solving

Customer Care Executive

Ntech IT Solutions

  • Location Thoraipakkam Chennai
  • Experience 1 - 7 yrs
  • Salary 3.8 Lac/Yr
Inbound Voice ProcessVoice ProcessCustomer ServiceInboundCustomer CareVoice SupportDomestic CallingTelesales

Business Analyst Operations (Full Time)

Emarlex Multiventure LLP

  • Location Chennai
  • Experience 2 - 3 yrs
  • Salary 12.0 Lac/Yr
Financial ServicesProduct DeveloperProject ManagerDocumentationData AnalysisAgile MethodologyDatabase AnalystChange ManagerCustomer Service RepresentativeJIRAPMP TrainedMS Visio

Customer Support Coordinator

Cistron Systems Private Limited

  • Location Chennai
  • Experience 0 - 2 yrs
  • Salary 2.5 Lac/Yr
Client Co-ordinatorCustomer Relationship ExecutiveCustomer Service RepresentativeCustomer Associate

Walk-Ins Interview For Customer Care Executive (Only Females)

BrandsMart Packaging Company India Pvt Ltd

  • Experience 2 - 3 yrs
  • Salary 2.5 Lac/Yr
Customer Care

Customer Care Executive

TVS Ki Mobility Solutions Pvt. Ltd

  • Location Guindy Chennai
  • Experience 0 - 2 yrs
  • Salary 3.0 Lac/Yr
Inbound Voice ProcessBPO Customer Support ExecutiveHindi BPOEnglish Language

Customer Service Representative (Female Candidates Required)

Sharaa Info Developers Pvt Ltd

  • Location Chennai
  • Experience 0 - 2 yrs
  • Salary 5.0 Lac/Yr
Outbound Voice ProcessInternational Sales Executive

Urgent Opening For Customer Support Representative

Transfermative Technologies

  • Experience 0 - 2 yrs
  • Salary 3.0 Lac/Yr
Voice Process ExecutiveInbound Voice ProcessOutbound Voice ProcessDomestic Voice ProcessSales Executive

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it