Customer Service Representative

  • icon job experience 0 - 1 Years
  • icon job opening 20 Openings
  • icon salary 1.8-3.0 Lac/Yr
  • icon job location Borivali Mumbai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Communication Skills Customer Care Customer Support Customer Service

Job Description

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Acknowledging and resolving customer enquiries

- Knowing our products inside and out so that you can answer questions.

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.
  • Experience

    0 - 1 Years

  • No. of Openings

    20

  • Education

    Higher Secondary

  • Role

    Customer Service Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Broadway Healthcare Solutions Pvt Ltd

Broadway Healthcare Solutions Pvt.Ltd. is a performance-driven medical billing service partner that can help your medical practice achieve revenue growth at reduced costs. Our healthcare revenue cycle management (RCM) specialists assist you with increased revenue and increased cash flow. With our experience and expertise, we decrease the manpower and realized revenue consistently
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