Customer Service Representative

Sunshine Manpower Solution And Services

CSR- Customer Service Representative

Job description / KRAs:

• Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures

• Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice

• Responsible for collecting field level data as required

• Responsible for identifying customer needs and closing sales calls to achieve territory targets

• Ability to drive market creation initiatives under the guidance of company account manager

• Responsible for maintaining effective distribution management

Education:

Minimum qualification: Graduation (science, pharmacy background preferred)

Required experience:

2-3 years post-graduation; experience in sales/marketing & in the healthcare and surgical industry preferred

Mandatory skills:

• Self motivated

• Good Communication Skills

• Core Selling Skills

• Good Customer Relationship Management Skills

Desired skills:

• Basic internet skills

• Ready to work in an Operating Theatre environment

• Exposure to healthcare business

• Should be willing to learn clinical aspects of company products & their applications in various surgeries

• Experience

  2 - 4 Years

• No. of Openings

  2

• Education

  B.Sc

• Role

  Customer Service Representative

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office