Customer Service Representative

Suma Infotech Pvt Ltd

Job Title/Designation:

Customer Support Executive

Job Description:Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company.

Representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. A remarkable Sales Executive will suggest ways in which clients' feedback can be utilized to improve our services.

Looking for candidates with good communication skills..

1. Only experience candidates can apply.

2. Location - Noida.

3. Immediate Joining.

4. Flexible to work in night shifts.

5. No sales target.

6. Good Communication skills.

Responsibilities:Answer questions about products of the questions to understand customer requirements and close r and update customer information in the database/ and process orders in an accurate le grievances to preserve the company's reputation.

Experience: 1 to 5 years

Annual CTC: Best in Industry

Other Salary Details: incentives

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree, Post Graduate Diploma

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office