Direct Walk-In Interview For Customer Service Representative

Conduent Business Services

0 - 1 Years
500 Openings
Not Disclosed
Whitefield Bangalore
Posted 28 days ago
Walk in interview

Key Skills

Customer Relationship Customer Service Voice Process Inbound Inbound Process Good Communication

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Job Description

1. Minimum 0 to 1 year of experience in Voice Process (Inbound or outbound calls)

2. Education Qualification Min. Intermediate/ 12th/ PUC / Graduate

3. Good English verbal and written skills required.

4. Preferred candidates with experience in International BPO Industry

5. Provide product and service information to customers.

6. Identify and escalate issues to supervisors.

7. Respond to customer's issues on TAT

8. Willing to work in night shifts (US time zones)

Experience
0 - 1 Years
No. of Openings
500
Education
Higher Secondary, B.A, B.C.A, B.B.A, B.Com, B.Sc
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Walk-in interview location
Conduent Business Services India LLP Unit A, Level 1, Aviator Building, ITPB, Whitefield Road,

About Conduent Business Services

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum creating exceptional outcomes for its clients and the millions of people who count on them. The company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical services. Through a dedicated global team of approximately 60,000 associates, process expertise and advanced technologies, Conduent solutions and services digitally transform its clients operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients missions in many ways, including delivering 43% of nutrition assistance payments in the U.S., enabling 1.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 12 million tolling transactions every day.