Customer Service Representative (Female)

Advance Decorative Laminates

2 - 4 Years
5 Openings
1.5 - 3.0 Lac/Yr
Noida Sector 62
Posted 3 days ago
Face-to-Face interview

Key Skills

Customer Relationship Outbound Calling Customer Support Good Communication

Apply

Job Alert Similar Jobs Share

Job Description

Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).

Provide information about products and services, including pricing, features, and availability.

Assist customers in troubleshooting and resolving issues with their orders or accounts.

Document customer interactions accurately in the system for future reference.

Collaborate with other departments to ensure customer needs are met effectively.

Follow up with customers to ensure satisfaction and address any outstanding concerns.

Stay informed about product updates, company policies, and promotions.

Participate in training and development sessions to improve skills and service quality.

Experience
2 - 4 Years
No. of Openings
5
Education
B.A, B.C.A
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
ADVANCE DECORATIVE LAMINATES PVT LTD. 803, 8th Floor, Tower 1, Okaya Center, B5, Sector 62 Noida,